Refund Policy

At Sports X 9 Road Side Assistance, we prioritize customer satisfaction. Please review our Refund Policy carefully to understand the process and conditions for requesting refunds.

1. Service Cancellation Refunds

If you cancel a service request before our dispatch team has been deployed, you are eligible for a full refund. No refunds are applicable once a technician or service provider has been dispatched towards your location.

2. Membership Plan Refunds

All memberships (Monthly, Quarterly, Yearly) are non-refundable once purchased and activated, except if Sports X 9 is unable to provide services at your registered location due to operational limitations.

3. Duplicate or Failed Payments

If an incorrect or duplicate payment has been made, we will verify the transaction and initiate a refund within 7-10 working days back to your original payment method.

4. Refund Request Process

• All refund requests must be submitted within 48 hours of the service or transaction.
• Send your refund request to: support@sportsx9.online with payment proof and reason.
• Refunds are processed within 7-10 working days after verification.

5. No Refund Situations

• If service has already been dispatched or completed.
• If customer is unreachable or unavailable at the location after requesting service.
• If service was delivered successfully as per request.

6. Contact for Refund Queries

For any refund-related support, you can reach out to us:

• Email: support@sportsx9.online
• Phone: +91-8299080990
• WhatsApp: Chat on WhatsApp
• Address: Prymid Urban Homes, Shop 2 & 3, Sector 67, Gurugram, Haryana, India – 122002